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Part 2: Develop

This section is the heart of this playbook, providing specific, actionable ways to develop a culture of innovation (described in Part 1: Understand) at your airport. Chapters 4-5 will give you several tips that you can start applying right away to help get your organization ready for what could be a major culture change. These chapters also provide the first steps you can take to develop a Culture of Innovation Program at your airport, which will be introduced and built upon in the remaining chapters.

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Based on the concepts set up in Part 1, Chapter 4 introduces a series of plays you can consider implementing with your team, each aligned with one of the five organizational elements. A play is an actionable outline of activities designed specifically to address a challenge and move your team forward on its new journey.

As you review the plays, you can also use this Playbook Worksheet to build a personalized playbook for developing a culture of innovation in your organization or team. A playbook is typically used by a sports team to visualize and simulate different plays over and over, often on a whiteboard. For your cultural improvements, this playbook will help you plan and track your progress, as well as give you a starting tool to present to leaders or peers at your airport.

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Part 2 Check-In

As you prepare to jump into this section, take a few moments to consider some introductory questions. Select the option below that corresponds to your perspective in your organization.

Click this icon for information specific to the executive leader Click here for information relevant to the Business Function Leader Click here for information relevant to the Manager Click here for information relevant to the individual

Continue to document your answers in your Companion Worksheet (links below, if you do not already have a copy).

Click here to download the companion worksheet (Word document) for the executive leader Click here to download the companion worksheet (Word document) for the business function leader Click here to download the companion worksheet (Word document) for the manager Click here to download the companion worksheet (Word document) for the individual