Research and Planning
Setup Stage
Ongoing Operations
Transitioning and Growing Stage

Stage 2: Setup

Most road pricing projects and programs progress through four distinct stages. Within each stage, building blocks are key components of building and making RUC policies and systems. Each stage also involves a number of different specific activities, into which the building blocks are organized in the table below. Explore the stage components by clicking building blocks you’d like to learn more about. A description of the stages, activities, and building blocks can be found here.

Activities Building Blocks
Analyze Authorizing Legislation (19) Analyze Bill Language and Testimony
(20) Fiscal Impact Analysis
(21) Develop Messaging Strategy and Materials for Live Program
Administrative Rules and Activities (22) General Administrative Rules
(23) Rate Calculation
(24) Enforcement Design
(25) Interagency Agreements
System Design (26) System Needs Assessment
(27) Concept of Operations
(28) System Design Documents
(29) Customer Service Requirements
(30) Customer Service Standard Operating Procedures and FAQs
(31) Customer Service Setup
(32) Establish Business Rules and Operational Policies
(33) Determine Evaluation Metrics
(34) Program Evaluation Reporting
Vendor Procurement (35) Determine Use of Account Manager and Vendor Procurement Strategy
(36) Initiate Certification Structure
(37) Vendor Procurement
System Implementation and Testing (38) Technical Specification Documents
(39) System Buildout
(40) Test Plan and Scripts
(41) Test Execution and Analysis
Organizational Design and Staffing (42) Develop Initial Organizational Design
(43) Staff Assignment and Hiring
(44) Staff Training

System Launch

(45) System Launch Plans and Execution
(46) Post-Launch Status Reports