An Agent Framework to Support Air Passengers in Departure Terminals

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Abstract

Airports are complex nodes performing several roles at interchange terminals, shopping and relaxing centers, and meeting areas for short-time business activities. Airport operators pay great attention to financial profits from their managed assets, while passengers desire to spend their slack time inside the terminal in a pleasant way after wasting time in queues and controls to access the gate area. In such a context, an agent framework is proposed to support travelers’ slack time by providing purchase suggestions that are potentially interesting for them. Recommendations are computed by taking into account passengers’ interests, their current position inside the departure terminal, and the commercial opportunities available therein.

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Postorino, M. N., and Mantecchini, L. 2018. An agent framework to support air passengers in departure terminals. CEUR Workshop Proceedings, 2215: 75–80. Retrieved from http://search.ebscohost.com.ezproxy.lib.vt.edu/login.aspx?direct=true&db=edselc&AN=edselc.2-52.0-85054329476&site=eds-live&scope=site

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