{"id":796,"date":"2023-01-12T19:14:27","date_gmt":"2023-01-12T19:14:27","guid":{"rendered":"https:\/\/webresources-uat.com\/nchrp1918\/?page_id=796"},"modified":"2023-01-12T19:14:27","modified_gmt":"2023-01-12T19:14:27","slug":"46-post-launch-status-reports","status":"publish","type":"page","link":"https:\/\/crp.trb.org\/nchrpwebresource2\/setup\/46-post-launch-status-reports\/","title":{"rendered":"(46) Post-Launch Status Reports"},"content":{"rendered":"\n<div class=\"ruc-block\" style=\"border-radius: 25px;border: 3px solid #5D93C2;margin: 30px;padding: 20px\">\n    <div class=\"container-contents\" style=\"margin-left: 25px;padding-left: 10px;margin-right: 25px\">\n      <div id=\"bbDIV\" style=\"min-width:45ch;max-width: 150ch;padding-right: 20px;margin-bottom: 25px;margin-top: 12px\"> \n          <div class=\"ruc-bb-head\" style=\"color: #818386;flex-wrap: wrap;width: 100%\"><a class=\"bb-headinks\" style=\"color: #818386;font-weight: 600\" href=\"..\/research-and-planning-overview\/\">RESEARCH&nbsp;AND&nbsp;PLANNING<\/a>&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;<span class=\"ruc-blue\" style=\"color: #5D93C2;font-weight: 800\"><a style=\"color: #5D93C2;font-weight: 800\" href=\"..\/\">SETUP<\/a><\/span>&nbsp;&nbsp;|&nbsp;&nbsp;  <a class=\"bb-headinks\" style=\"color: #818386;font-weight: 600\" href=\"..\/ongoing-operations\/\">ONGOING&nbsp;OPERATIONS<\/a>&nbsp;&nbsp;|    <a class=\"bb-headinks\" style=\"color: #818386;font-weight: 600\" href=\"..\/transitioning-growing-stage\/\">TRANSITIONING&nbsp;AND&nbsp;GROWING<\/a><\/div><\/div>\n \n  <div class=\"description-text\">\n  <h1>Post-Launch Status Reports (46)<\/h1>\n  <h3><strong>Description:<\/strong><\/h3> \n  <p>      <!-- ####  ICON LINK #### -->\n    <img decoding=\"async\" src=\"..\/..\/wp-content\/uploads\/sites\/31\/2023\/08\/Setup-building-blocks-icons_Post-launch-status-reports.png\" class=\"img-fluid\" style=\"float: right;width: 125px;height: 125px;margin-right: 1em;margin-left: 16px\">\n    <!-- ####  END ICON LINK #### --><\/p><p>Careful, close monitoring of the system immediately following the launch of the system is  a must. To facilitate this process, both the state and vendor should complete postlaunch status reports throughout system launch, including preparing day-of, week-after, and month-after reports.\n  <\/p>\n  <hr class=\"rounded-green\" style=\"border-top: 4px solid #5D93C2;border-radius: 5px\">\n  \n  <div class=\"details\">\n      <h3><strong>Details:<\/strong><\/h3>\n      <p>It is especially important to monitor the system immediately after launch to ensure system operations run as smoothly as possible. Specific activities should include the following:<\/p> <ul class=\"lorem\" style=\"margin-left: 30px\">\n<li>Day-of-launch activities:<ul><li>Remain in regular contact with each vendor.<\/li><li>Each vendor   should report enrollment numbers and any issues discovered every one to two hours and report urgent issues immediately.<\/li><\/ul>\n<\/li><li>Week-after activities:<ul><li>Continue to closely  monitor vendor and media; vendors should monitor their own data as well as report it.<\/li><li>Monitor customer service calls closely.<\/li><li>Hold daily calls with each vendor, and only make major adjustments in case of very urgent issues.<\/li><\/ul>\n<\/li><li>Month-after activities:<ul><li>Continue to monitor vendor and media.<\/li><li>Look at enrollment rates, and adjust anything that may be impacting these rates.<\/li><li>Monitor customer service and adjust as necessary.<\/li><li>Hold weekly calls with each vendor.<\/li><li>Review monthly statements before they are distributed to leave time for changes to be made.<\/li><li>Begin planning larger, strategic changes, if needed.<\/li><li>Establish regular meetings and monitor plans with the vendor.<\/li><li>Ensure reporting data are flowing correctly and adjust as needed.<\/li><\/ul><\/li><\/ul> \n      <p><\/p>\n  <\/div>\n  <hr class=\"rounded-green\" style=\"border-top: 4px solid #5D93C2;border-radius: 5px\">\n  <div class=\"primary-uses\">\n      <h3><strong>Primary Use:<\/strong><\/h3>\n      <p>Identify issues rapidly to ensure the first month of system operations goes as smoothly as possible.\n      <\/p>\n  <\/div>\n  \n  <hr class=\"rounded-green\" style=\"border-top: 4px solid #5D93C2;border-radius: 5px\">\n  \n  <div class=\"primary-uses\">\n      <h3><strong>Best Practices\/Lessons Learned:<\/strong><\/h3>\n  <ul class=\"lorem\" style=\"margin-left: 30px\">\n      <li>Have formal (e.g., scheduled calls) and informal (e.g.,  project manager to project manager) communications with each vendor throughout the first month after the launch.<\/li>\n<li>Focus responses on the most urgent issues during the first week after launch; begin more strategic responses on all issues after that.<\/li>\n<li>Review and ensure any data reported by the vendor is correct whenever it begins flowing. Begin reviewing and refining the data reporting dashboard.<\/li>\n  <\/ul>\n  <\/div>\n  <hr class=\"rounded-green\" style=\"border-top: 4px solid #5D93C2;border-radius: 5px\">\n  <div class=\"primary-uses\">\n      <h3><strong>State Government Context and Assumptions: <\/strong><\/h3>\n      <p>The implementing RUC agency leads this task, in close coordination with the vendors.\n      <\/p>\n     <\/div>\n    <\/div>\n   <\/div>\n  <\/div>\n","protected":false},"excerpt":{"rendered":"<p>RESEARCH&nbsp;AND&nbsp;PLANNING&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;SETUP&nbsp;&nbsp;|&nbsp;&nbsp; ONGOING&nbsp;OPERATIONS&nbsp;&nbsp;| TRANSITIONING&nbsp;AND&nbsp;GROWING Post-Launch Status Reports (46) Description: Careful, close monitoring of the system immediately following the launch of the system is a must. To facilitate this process, both the state and vendor should complete postlaunch status reports throughout system launch, including preparing day-of, week-after, and month-after reports. Details: It is especially important to monitor &hellip; <a href=\"https:\/\/crp.trb.org\/nchrpwebresource2\/setup\/46-post-launch-status-reports\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;(46) Post-Launch Status Reports&#8221;<\/span><\/a><\/p>\n","protected":false},"author":95,"featured_media":0,"parent":220,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,10],"tags":[],"class_list":["post-796","page","type-page","status-publish","hentry","category-building-blocks","category-setup-building-blocks"],"acf":[],"_links":{"self":[{"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/pages\/796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/comments?post=796"}],"version-history":[{"count":0,"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/pages\/796\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/pages\/220"}],"wp:attachment":[{"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/media?parent=796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/categories?post=796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crp.trb.org\/nchrpwebresource2\/wp-json\/wp\/v2\/tags?post=796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}