{"id":768,"date":"2023-01-12T19:00:37","date_gmt":"2023-01-12T19:00:37","guid":{"rendered":"https:\/\/webresources-uat.com\/nchrp1918\/?page_id=768"},"modified":"2023-01-12T19:00:37","modified_gmt":"2023-01-12T19:00:37","slug":"33-determine-evaluation-metrics","status":"publish","type":"page","link":"https:\/\/crp.trb.org\/nchrpwebresource2\/setup\/33-determine-evaluation-metrics\/","title":{"rendered":"(33) Determine Evaluation Metrics"},"content":{"rendered":"\n
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RESEARCH AND PLANNING<\/a>  |   SETUP<\/a><\/span>  |   ONGOING OPERATIONS<\/a>  | TRANSITIONING AND GROWING<\/a><\/div><\/div> \n
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Determine Evaluation Metrics (33)<\/h1>\n

Description:<\/strong><\/h3> \n

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\nDevelop metrics in parallel with system requirement specifications and the interface control document because those documents will specify data reported by the vendor and the ability to record data. Although state systems also record state data and compute metrics, those data may not appear in the interface control document, since it is internal to the state system. Vendor data must be reported to the state on a regular basis. Determine the reporting period for this data; reporting each month is often desirable, but some metrics can be generated more frequently. \n <\/p>\n

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Details:<\/strong><\/h3>\n

This building block determines system performance metrics and customer service\/service-level agreement metrics. System performance metrics include, at a minimum, the following:<\/p>