{"id":1383,"date":"2024-11-13T15:22:08","date_gmt":"2024-11-13T15:22:08","guid":{"rendered":"https:\/\/crp.trb.org\/acrpwebresource18\/phoenix-sky-harbor-international-airport-phx\/"},"modified":"2024-11-13T17:29:58","modified_gmt":"2024-11-13T17:29:58","slug":"phoenix-sky-harbor-international-airport-phx","status":"publish","type":"page","link":"https:\/\/crp.trb.org\/acrpwebresource18\/phoenix-sky-harbor-international-airport-phx\/","title":{"rendered":"Phoenix Sky Harbor International Airport (PHX)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1383\" class=\"elementor elementor-1383\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cf4745b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf4745b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bcc2422\" data-id=\"4bcc2422\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31122512 elementor-widget elementor-widget-heading\" data-id=\"31122512\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Phoenix Sky Harbor International Airport<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f75bb9 sub-title-custom elementor-widget elementor-widget-heading\" data-id=\"52f75bb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-medium\"><i>Analyzing Key Performance Indicators to Optimize Airport Efficiency<\/i><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6246d89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6246d89\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5434cb79\" data-id=\"5434cb79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2448ab3a elementor-widget elementor-widget-text-editor\" data-id=\"2448ab3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW46455921 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW46455921 BCX0\">Phoenix<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> Sky Harbor<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">International <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">Airport (<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">PHX<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">)<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">is <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">own<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">ed<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> and operated<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> by t<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">he<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">City of Phoenix<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">. <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">Th<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">e PHX<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> data <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> team reports to the c<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">hief financial officer;<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">&nbsp;<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">is responsible for all external and internal data, synthesis, analysis, <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">and <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">interpretation;<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">&nbsp;and<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> provides support to various teams throughout <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">PHX<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">.<\/span><\/span> <span class=\"TextRun SCXW46455921 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW46455921 BCX0\">In 2021,<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">total operations for <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">PHX<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> consisted of<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">408<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">,<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">285<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> takeoffs and landings, <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">serv<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">ing<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> over <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW46455921 BCX0\">38<\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW46455921 BCX0\"> million passengers<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">.<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">A typical day at PHX consist<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">s<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> of 1<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">,<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">200 aircraft operations, with over 125,000 passengers arriving and departing, more than <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">1,000<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">tons of air cargo<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">being <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">handled<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">, and 5,308 cars rented<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">.<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">The t<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">otal <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">economic impact<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> of <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">airport operatio<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">n<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">s <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">is<\/span> <span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW46455921 BCX0\">$<\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW46455921 BCX0\">38<\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW46455921 BCX0\"> billion<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">annually<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">and <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">over <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW46455921 BCX0\">$13 billion<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> i<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">n<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> payroll<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">. T<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">he <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">direct economic impact of PHX<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> is<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> $106 million daily <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">and<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">57,432<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> jobs<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">.<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> PHX<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> has <\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">more than<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">20<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">,<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">000 parking spaces<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> available for both<\/span> <span class=\"NormalTextRun SCXW46455921 BCX0\">short-<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">term<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\"> and long-term parking<\/span><span class=\"NormalTextRun SCXW46455921 BCX0\">.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-718eaab\" data-id=\"718eaab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ce8101f elementor-widget elementor-widget-image\" data-id=\"4ce8101f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/case_study_thumb_4.jpg\" class=\"attachment-large size-large wp-image-1245\" alt=\"\" srcset=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/case_study_thumb_4.jpg 768w, https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/case_study_thumb_4-300x169.jpg 300w\" sizes=\"(max-width: 768px) 85vw, 768px\"\/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Image credit: BCFC\/Shutterstock.com<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-60abce8 elementor-widget elementor-widget-spacer\" data-id=\"60abce8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1653339c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1653339c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f3a7a1b\" data-id=\"5f3a7a1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17d7e41e elementor-widget elementor-widget-heading\" data-id=\"17d7e41e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Airport Demographics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71bf718e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71bf718e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-57568716\" data-id=\"57568716\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dd35e55 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6dd35e55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-map-marked-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\tSouthwest United States\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-16ea267f\" data-id=\"16ea267f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4db25408 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4db25408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-sitemap\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\tCity of Phoenix\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1aa05105\" data-id=\"1aa05105\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cf73676 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5cf73676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-users\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t57,432 Employees\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b375cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b375cc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7fa23877\" data-id=\"7fa23877\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c9a07b elementor-widget elementor-widget-spacer\" data-id=\"7c9a07b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4199de3c elementor-widget elementor-widget-heading\" data-id=\"4199de3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Data Analytics Capabilities at PHX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1dcfd598 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1dcfd598\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5235b95a\" data-id=\"5235b95a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a9ef3e8 elementor-widget elementor-widget-image\" data-id=\"7a9ef3e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"415\" height=\"265\" src=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square1.png\" class=\"attachment-medium_large size-medium_large wp-image-1272\" alt=\"\" srcset=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square1.png 415w, https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square1-300x192.png 300w\" sizes=\"(max-width: 415px) 85vw, 415px\"\/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-25d09f84\" data-id=\"25d09f84\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f62d83 elementor-widget elementor-widget-text-editor\" data-id=\"9f62d83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"list-style-type: none;\"><ul style=\"font-weight: 400;\"><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">PHX developed a 5-year business plan and strategy to know more about passengers and collect passenger data.&nbsp; <\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">In the early phase of data <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a>, the airport did not have <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Key Performance Indicators (KPIs)&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW84769041 BCX0&amp;quot;&amp;gt;High-level metrics or measures of system output, traffic&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW84769041 BCX0&amp;quot;&amp;gt;,&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW84769041 BCX0&amp;quot;&amp;gt; or other usage, simplified for gathering and review on a weekly, monthly&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW84769041 BCX0&amp;quot;&amp;gt;,&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW84769041 BCX0&amp;quot;&amp;gt; or quarterly basis.&nbsp;&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/key-performance-indicators-kpis\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>key performance indicators (KPIs)<\/a> and worked in Microsoft Excel.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Airport divisions were called on to identify operational or tactical projects on an annual basis, with a focus on capital.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Measuring and tracking progress on the projects was integral to developing KPIs to enhance efficiency.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-744df5b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"744df5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29ec46de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29ec46de\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-49da5a7a\" data-id=\"49da5a7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3bd0d289 elementor-widget elementor-widget-image\" data-id=\"3bd0d289\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"415\" height=\"265\" src=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square2.png\" class=\"attachment-medium_large size-medium_large wp-image-1273\" alt=\"\" srcset=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square2.png 415w, https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square2-300x192.png 300w\" sizes=\"(max-width: 415px) 85vw, 415px\"\/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c9d5fd6\" data-id=\"2c9d5fd6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ec4c91d elementor-widget elementor-widget-text-editor\" data-id=\"3ec4c91d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"list-style-type: none;\"><ul><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"9\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">As part of the initial charter, the airport tracks approximately 85 KPIs (25 KPI Vitals), with some that are division-specific.<\/span><span data-ccp-props='{\"201341983\":0,\"335559738\":120,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Targets for the KPIs are revised at the start of the year,<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span>with new KPIs added and others removed.&nbsp;<span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">PHX conducts 25,000 passenger surveys annually to collect data on demographics, travel, spending, and parking.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">An analysis of survey data is fed back to the divisions to inform planning and development of new projects. <\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">The Passenger Concession Survey on eating habits led to the introduction of a new restaurant at the airport.<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28a71e20 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"28a71e20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51eea0c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51eea0c2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4acb4694\" data-id=\"4acb4694\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c81eaa4 elementor-widget elementor-widget-image\" data-id=\"1c81eaa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"415\" height=\"265\" src=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square3.png\" class=\"attachment-medium_large size-medium_large wp-image-1274\" alt=\"\" srcset=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square3.png 415w, https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square3-300x192.png 300w\" sizes=\"(max-width: 415px) 85vw, 415px\"\/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1fccd73b\" data-id=\"1fccd73b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ae0daa1 elementor-widget elementor-widget-text-editor\" data-id=\"4ae0daa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span class=\"TextRun SCXW62993961 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62993961 BCX0\">Technical Requirements<\/span><\/span><\/strong><\/p><ul><li style=\"list-style-type: none;\"><ul><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">SAP (international software development company) is the source for all internal financial data that is used to generate financial reports.<\/span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Sisense software was procured for data manipulation, visualization, and building data <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Dashboards&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span data-contrast=&amp;quot;auto&amp;quot;&amp;gt;Reporting mechanisms that aggregate and visually display data and&nbsp;&amp;lt;span class=&amp;quot;&amp;quot; role=&amp;quot;link&amp;quot; data-gt-translate-attributes=&amp;quot;[{&amp;amp;quot;attribute&amp;amp;quot;:&amp;amp;quot;data-cmtooltip&amp;amp;quot;, &amp;amp;quot;format&amp;amp;quot;:&amp;amp;quot;html&amp;amp;quot;}]&amp;quot;&amp;gt;key performance indicators (KPIs)&amp;lt;\/span&amp;gt;&nbsp;to end-users as charts and graphs to indicate progress toward pre-defined goals.&nbsp;&amp;lt;\/span&amp;gt;&amp;lt;span data-ccp-props=&amp;quot;{&amp;amp;quot;134233279&amp;amp;quot;:false,&amp;amp;quot;201341983&amp;amp;quot;:0,&amp;amp;quot;335559739&amp;amp;quot;:60,&amp;amp;quot;335559740&amp;amp;quot;:259}&amp;quot;&amp;gt;&nbsp;&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/dashboards\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>dashboards<\/a>.<\/span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Coordination with IT for data collection&mdash;internal data is entered into SharePort (SharePoint for airports).<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><\/ul><\/li><\/ul><p><strong><span class=\"TextRun SCXW241671607 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW241671607 BCX0\">Human Capital Requirements<\/span><\/span><\/strong><\/p><ul><li style=\"list-style-type: none;\"><ul><li><span data-contrast=\"auto\">Communication and buy-in from internal stakeholders.<\/span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li><span data-contrast=\"auto\">Working with the IT team to understand tools and backend.<\/span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li><span data-contrast=\"auto\">Surveys are outsourced and managed by vendors.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li><span data-contrast=\"auto\">Resources are needed for training and development.<\/span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78927fb7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"78927fb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e196582 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e196582\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4524b868\" data-id=\"4524b868\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62438995 elementor-widget elementor-widget-image\" data-id=\"62438995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"415\" height=\"265\" src=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square4.png\" class=\"attachment-medium_large size-medium_large wp-image-1275\" alt=\"\" srcset=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square4.png 415w, https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square4-300x192.png 300w\" sizes=\"(max-width: 415px) 85vw, 415px\"\/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-501347dd\" data-id=\"501347dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25a0fb29 elementor-widget elementor-widget-text-editor\" data-id=\"25a0fb29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span class=\"TextRun SCXW60988653 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW60988653 BCX0\">Data and Technology Limitations<\/span><\/span><\/strong><\/p><ul><li style=\"list-style-type: none;\"><ul style=\"font-weight: 400;\"><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">A risk mitigation plan identified approximately 36 risks and potential causes to the airport and associated businesses.<\/span><span data-ccp-props='{\"201341983\":0,\"335559738\":120,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Formatting data from different sources (e.g., surveys, parking, concessions) for analysis is challenging.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Quality of the data is important. Survey data are easy to analyze, but self-reported information can be suspect.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Transactional parking data is huge and unmanageable.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Airlines do not share data by flight number.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26e69c12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26e69c12\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4aad5969\" data-id=\"4aad5969\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2386bfe0 elementor-widget elementor-widget-image\" data-id=\"2386bfe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"415\" height=\"265\" src=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square5.png\" class=\"attachment-medium_large size-medium_large wp-image-1276\" alt=\"\" srcset=\"https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square5.png 415w, https:\/\/crp.trb.org\/acrpwebresource18\/wp-content\/uploads\/sites\/34\/2024\/11\/square5-300x192.png 300w\" sizes=\"(max-width: 415px) 85vw, 415px\"\/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-15c272b3\" data-id=\"15c272b3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35448caa elementor-widget elementor-widget-text-editor\" data-id=\"35448caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"list-style-type: none;\"><ul style=\"font-weight: 400;\"><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Data <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> are used to target changes in KPIs; all KPIs are reviewed monthly, and visualizations are created.<\/span><span data-ccp-props='{\"201341983\":0,\"335559738\":120,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Airport divisions report if they have met or missed targets in a monthly meeting, <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Forecasting&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;TextRun SCXW33429170 BCX0&amp;quot; lang=&amp;quot;EN-US&amp;quot; xml:lang=&amp;quot;EN-US&amp;quot; data-contrast=&amp;quot;auto&amp;quot;&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW33429170 BCX0&amp;quot;&amp;gt;Predictive analytics technique that takes data and predicts the future value for the data by factoring in a variety of inputs and identifying trends.&amp;lt;\/span&amp;gt;&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/forecasting\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>forecasting<\/a> areas of growth.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559738\":120,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Survey data is logged in an editable format, shared with internal stakeholders monthly, and summarized quarterly.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559738\":120,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61656;\" data-font=\"Wingdings\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"&#61656;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Data informs the development of the business plan, including the vision, strategy, and projects.&nbsp;<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559738\":120,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8bfdde elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3c8bfdde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-130e5b40 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"130e5b40\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7223bcd2\" data-id=\"7223bcd2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-206cee64 elementor-widget elementor-widget-heading\" data-id=\"206cee64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Change Management Strategies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31d41db elementor-widget elementor-widget-text-editor\" data-id=\"31d41db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"list-style-type: none;\"><ul style=\"font-weight: 400;\"><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"3\" data-list-defn-props='{\"335551500\":29048,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"auto\">5-year business plan is updated each year; leadership can see the results of using <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a>.&nbsp;&nbsp; <\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"3\" data-list-defn-props='{\"335551500\":29048,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"auto\">Analogy of &ldquo;crawl, walk, run&rdquo; used to describe the maturity of data <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> implementation.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"3\" data-list-defn-props='{\"335551500\":29048,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"auto\">Getting buy-in from internal shareholders to use more sophisticated <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> approaches.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"3\" data-list-defn-props='{\"335551500\":29048,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"auto\"><a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Prediction Models&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;TextRun SCXW261411142 BCX0&amp;quot; lang=&amp;quot;EN-US&amp;quot; xml:lang=&amp;quot;EN-US&amp;quot; data-contrast=&amp;quot;auto&amp;quot;&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW261411142 BCX0&amp;quot;&amp;gt;Statistical models for predicting target variable outcomes based on a set of independent predictor variables (e.g., linear regression).&amp;lt;\/span&amp;gt;&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/prediction-models\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Prediction models<\/a> and <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Forecasting&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;TextRun SCXW33429170 BCX0&amp;quot; lang=&amp;quot;EN-US&amp;quot; xml:lang=&amp;quot;EN-US&amp;quot; data-contrast=&amp;quot;auto&amp;quot;&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW33429170 BCX0&amp;quot;&amp;gt;Predictive analytics technique that takes data and predicts the future value for the data by factoring in a variety of inputs and identifying trends.&amp;lt;\/span&amp;gt;&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/forecasting\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>forecasting<\/a> used on a project basis (e.g., number of shuttle riders).&nbsp;&nbsp;<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559738\":120,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"3\" data-list-defn-props='{\"335551500\":29048,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"auto\">Culture change is needed to implement data <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> on a more regular, day-to-day basis. <\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"3\" data-list-defn-props='{\"335551500\":29048,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identifying how to improve customer-facing processes using <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> (i.e., <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Forecasting&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;TextRun SCXW33429170 BCX0&amp;quot; lang=&amp;quot;EN-US&amp;quot; xml:lang=&amp;quot;EN-US&amp;quot; data-contrast=&amp;quot;auto&amp;quot;&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW33429170 BCX0&amp;quot;&amp;gt;Predictive analytics technique that takes data and predicts the future value for the data by factoring in a variety of inputs and identifying trends.&amp;lt;\/span&amp;gt;&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/forecasting\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>forecasting<\/a>).<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74a58470 elementor-widget elementor-widget-spacer\" data-id=\"74a58470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f6d49 elementor-widget elementor-widget-heading\" data-id=\"55f6d49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Greatest Challenges &amp; Lessons Learned<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e9b17d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e9b17d9\" data-element_type=\"section\" data-e-type=\"section\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c64503e\" data-id=\"1c64503e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33b270da elementor-widget elementor-widget-text-editor\" data-id=\"33b270da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Challenges<\/strong><\/p><ul><li style=\"list-style-type: none;\"><ul><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"none\">Promoting culture change in airport divisions.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559737\":135,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"none\">Explaining the &ldquo;why&rdquo; of KPIs to get internal buy-in. <\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559737\":135,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"none\">Divisions concerned about personal impact of KPIs.&nbsp;&nbsp;<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559737\":135,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"none\">Combined approaches used to get division buy-in.<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4389ffa4\" data-id=\"4389ffa4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ee436b3 elementor-widget elementor-widget-text-editor\" data-id=\"6ee436b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Lessons<\/strong><\/p><ul><li style=\"list-style-type: none;\"><ul><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\"><span data-contrast=\"none\">It was easier to get buy-in on KPIs with leadership.<\/span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;<\/span><\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\">One-on-one discussions with internal teams were helpful for explaining how KPIs are tracked.<\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\">Lunch-and-learn sessions and classes with airport divisions were helpful for getting internal buy-in.<\/li><li data-leveltext=\"&#61607;\" data-font=\"Wingdings\" data-listid=\"2\" data-list-defn-props='{\"335551500\":44970,\"335551671\":58,\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Wingdings\",\"469769242\":[9642],\"469777803\":\"left\",\"469777804\":\"&#61607;\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"58\" data-aria-level=\"1\">Monthly meetings with division leaders were helpful for gaining buy-in at the division level.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cb9ceae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cb9ceae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-152f33f\" data-id=\"152f33f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2946343f elementor-widget elementor-widget-spacer\" data-id=\"2946343f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4be19f20 elementor-widget elementor-widget-heading\" data-id=\"4be19f20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Impact to Organization <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21227781 elementor-widget elementor-widget-text-editor\" data-id=\"21227781\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW174759345 BCX0\">PHX is analyzing KPIs to optimize airport efficiency. At the start of each year, <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">t<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">he<\/span> <span class=\"NormalTextRun SCXW174759345 BCX0\">PHX<\/span> d<span class=\"NormalTextRun SCXW174759345 BCX0\">ata <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">team reviews all KPIs<\/span> <span class=\"NormalTextRun SCXW174759345 BCX0\">with airport divisions and top management<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">. The KPIs and targets <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">are revised<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> as needed<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">; KPIs may be added or removed as needed.<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> KPIs are tracked<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> monthly, and airport divisions<\/span> <span class=\"NormalTextRun SCXW174759345 BCX0\">report their progress to meet targets. <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">T<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">he <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">data <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>analytics<\/a> <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">team <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">used <a class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Prediction Models&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;TextRun SCXW261411142 BCX0&amp;quot; lang=&amp;quot;EN-US&amp;quot; xml:lang=&amp;quot;EN-US&amp;quot; data-contrast=&amp;quot;auto&amp;quot;&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW261411142 BCX0&amp;quot;&amp;gt;Statistical models for predicting target variable outcomes based on a set of independent predictor variables (e.g., linear regression).&amp;lt;\/span&amp;gt;&amp;lt;\/span&amp;gt;&lt;\/div&gt;\"  href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/prediction-models\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>prediction models<\/a> to <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">analyze factors that impacted <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">passenger-<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">wait times for <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">buses or shuttles to the car rental center<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">, which<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">&nbsp;<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">led to an extension of the sky tra<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">m<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> service to the rental areas. <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">Passenger survey data is analyzed and<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> shar<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">ed <\/span><span class=\"NormalTextRun SCXW174759345 BCX0\">with internal shareholders<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> monthly<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> and summarized on a quarterly<\/span><span class=\"NormalTextRun SCXW174759345 BCX0\"> basis.&nbsp;<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Phoenix Sky Harbor International Airport Analyzing Key Performance Indicators to Optimize Airport Efficiency Phoenix Sky Harbor International Airport (PHX) is owned and operated by the City of Phoenix. The PHX data <a class=\"glossaryLink\" aria-describedby=\"tt\" data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Analytics&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;Statistical and mathematical analysis of data to cluster, segment, score, and predict what scenarios are most likely to happen (&amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;e.g., &amp;lt;\/span&amp;gt;&amp;lt;span class=&amp;quot;NormalTextRun SCXW232749137 BCX0&amp;quot;&amp;gt;data\/text mining, visualization, cluster analysis, forecasting).&amp;lt;\/span&amp;gt;&lt;\/div&gt;\" href=\"https:\/\/crp.trb.org\/acrpwebresource18\/glossary\/analytics\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">analytics<\/a> team reports to the chief financial officer;&nbsp;is responsible for all external and internal data, synthesis, analysis, and interpretation;&nbsp;and provides support to various teams &hellip; <a href=\"https:\/\/crp.trb.org\/acrpwebresource18\/phoenix-sky-harbor-international-airport-phx\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &ldquo;Phoenix Sky Harbor International Airport (PHX)&rdquo;<\/span><\/a><\/p>\n","protected":false},"author":95,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1383","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/pages\/1383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/comments?post=1383"}],"version-history":[{"count":10,"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/pages\/1383\/revisions"}],"predecessor-version":[{"id":1626,"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/pages\/1383\/revisions\/1626"}],"wp:attachment":[{"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/media?parent=1383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/categories?post=1383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crp.trb.org\/acrpwebresource18\/wp-json\/wp\/v2\/tags?post=1383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}