This section includes steps toward developing a new or expanded common use program based on the outcome of the self-assessment presented in Part 2. Figure 3 summarizes the key elements of a holistic common use program and identifies the chapters in which each element is described.
Figure 3: Key Elements of a Holistic Common Use Program
Self-service bag drops greatly aid passenger processing time and can be installed and operated in a common use fashion, extending self-service fully into the baggage handling process. The ability to self-tag has been in place for more than a decade now, with virtually all major airlines allowing their customers to attach the bag tag themselves. This was the first step of the self-service baggage journey, and itself brought many efficiencies in processing time to the experience, with a very streamlined drop process after tagging away from the drop location. Self-bag drop just takes this to the next level, cutting (by most all implementation reports) minutes from the processing time. It can also be configured to accommodate many airlines at a single location, usually managed by a ground handling representative of all of the users. In a common use environment, the airport may provide the baggage tag stock to the airlines. This is particularly true in a case where RFID has been widely deployed.
Example installation of self-service bag drop
The Fast Track is a summary of the Deep Dive, providing less examples and focusing on key points. Read only the chapter pages if you wish to stay on the Fast Track. You can also download a PDF version of the Fast Track.
The Deep Dive is the full set of content, rich with examples and analysis of key concepts. Skip the chapter pages and dive right into sub-sections if you wish to read the Deep Dive.