Airport Case Study: Oakland International Airport
Key Highlights
- Focused on maximizing flexibility and limiting costs with common use program.
- Focused on developing clear rules.
- Some common use with some Southwest proprietary in Terminal 2-all common use in Terminal 1.
- Views dynamic signage as an answer to any branding issues for airlines.
- Actively works with airlines to manage stanchions for better queue flows.
Oakland International Airport is using common use to become more flexible and efficient in daily operations. Much of the current traffic (Southwest Airlines excepted) operates in an old terminal building (circa 1960) and there is a need to maximize the use of existing space. They are now expanding their program to include new systems such as ground service equipment (GSE). They also have an emphasis on using dynamic signage to its full potential in guiding the passenger through the facility.
The airport is working to have ground handling move into a common use environment while also deploying charging stations at each gate. Another note from the airport was that they are helping facilitate a CBP test with retinal biometrics.
Focus Systems and Services
- Partial common use GSE
- Electric charging stations (ramp)
- Resource management system (gate management)
- CBP biometric scan testing
- Dynamic signage
Airport Images
Check-in Hall
Photo: Oakland International Airport
Baggage Claim
Photo: Oakland International Airport